Design Process



1 - Agreement

Step away from your tools

Identify the goal/s then assess the constraints and resources available

3 - Reframe

Reconsider your perspective

Check your biases in order to find the cause of the pain, not just symptoms

5 - Model

Sketch the steps

Break down your design-thinking into a series of workflows and wireframes

7 - Present

Share the narrative

Demo the prototype, explaining user insights and design decisions

2 - Empathize

Shut up and listen

Get to know the environment in depth, and those you are tasked to help

4 - Narrate

Tell the user's story

Document the full world of your user, not just when they use the solution

6 - Prototype

Craft an experience

Build something tangible to replicate how the experience could be